1. Delete it in the game
The quickest way. It takes effect straight away.
- Open Cosmoku Starwords.
- Tap your name at the top of the home screen.
- Under Account, tap Delete account.
- Confirm, and your account is deleted.
2. Delete it without the game
Send the form on this page with your player name and an email address we can reply to, or email dashagrantha.prithvi@gmail.com with your player name. We delete the account within 30 days and email you when it’s done. If we can’t tell that the account is yours, we may ask you something only its player would know, such as roughly how many points it has.
What’s deleted
- Your player name and your place on the Register, the game’s leaderboard.
- Your progress saved online: levels, stars, points and the words you’ve found.
- Bug reports and ideas you sent us from inside the game.
- When you delete in the game, your progress and settings on that phone are cleared too.
What’s kept
- Nothing tied to your player name stays on our servers once it’s deleted. Our database’s backups are replaced automatically, so any copy left in them is gone within 30 days.
- Ad data. The ads in our games come from Google AdMob. What it collects, such as your device’s advertising ID, isn’t linked to your Starwords account, so deleting the account doesn’t change it. To stop it being used for personalised ads: on an iPhone, turn off Settings → Privacy & Security → Tracking → Allow Apps to Request to Track; on Android, open Settings → Google → Ads and delete your advertising ID (the path varies a little between phones). Google explains more in its privacy policy.
- Your request. If you write to us, we keep the message only as long as we need to finish the deletion and let you know.
Other Cosmoku games
Cosmoku Waystation, Sudoku and Escape keep most of what you do on your phone, and deleting the game removes it. For anything stored online, such as a name on a leaderboard, choose the game in the form and we’ll delete that too.
More about what we collect and why is in the privacy policy. Questions? Visit Contact & support.